TIFFIN—Mercy Tiffin Hospital has introduced Mercy Quick Care, a service offered within the emergency room.

A practitioner is devoted to Mercy Quick Care from 1-9 p.m. seven days a week, hours that are considered peak times in the emergency room. All emergency services continue to be available 24 hours a day, seven days a week.

“Mercy Tiffin Hospital is dedicated to providing prompt, quality care for patients seeking treatment in our emergency room,” said Dale Thornton, president and CEO of Mercy Tiffin Hospital. “Mercy Quick Care is designed to advance the efficiency and flow of the emergency room for our urgent patients but, as the name implies, provide treatment in a very timely manner to those presenting with more minor conditions.”

Upon arrival, the emergency team determines a patient’s degree of illness through the triage process and separates non-urgent patients from urgent patients. The priority of the emergency room is to care for those with urgent conditions first but, with the introduction of this new service, the patient presenting with a non-urgent illness or injury receive diagnostic care and treatment more quickly.

“Patients have already noticed a difference and expressed that they appreciate the timely care and treatment,” said Laura Gaietto, manager of the Emergency Care Center. “If at any time during the visit a patient’s urgency level worsens, the patient will already be at the emergency room, with access to full-service emergency care, including laboratory testing and X-rays, which is a definite plus.”

For more information about Mercy Quick Care, call 419-455-7000.